Last updated: 15 October 2026
Welcome to Meal49. These Terms & Conditions (“Terms”) govern your use of https://meal49.vercel.app/ and the food-ordering services offered through it.
By accessing the website or placing an order, you agree to these Terms. If you do not agree, please do not use the ordering service.
Meal49 offers home-style meals and optional add-ons through its website, subject to menu availability and delivery coverage.
You must provide accurate and complete information necessary to process your order, including your name, reachable phone number, and delivery address.
You are responsible for checking your order details before placing the order. Please ensure that your phone is reachable so that we can contact you about preparation or delivery.
Our standard meal is advertised at ₹49, unless a different price is clearly displayed. Optional extras, such as eggs or additional servings, may carry separate charges.
Food photographs are illustrative. Actual presentation may vary, but the food supplied should reasonably correspond to the description of the item ordered.
Submitting an order request does not necessarily mean that Meal49 has accepted it.
Your order will be treated as accepted when we confirm it through the website or another stated communication method.
We may decline or cancel an order for a legitimate reason, such as delivery unavailability, an item being unavailable, a payment failure, a suspected fraudulent transaction, or an obvious pricing or technical error.
If we cancel an order after receiving payment, we will arrange an appropriate refund where required.
Payment methods available at checkout may include UPI, online payment providers, or other methods expressly offered by Meal49.
Delivery is available only in areas served by Meal49 at the time of ordering.
You must provide an accurate address, landmark, phone number, and any necessary delivery instructions.
We aim to prepare meals fresh. A stated preparation estimate of approximately 30–45 minutes is an estimate, not a guaranteed delivery time. Actual delivery time may vary due to order volume, weather, traffic, location, or other circumstances.
We will make reasonable efforts to communicate significant delays. Delivery charges, if applicable, will be shown before you place your order.
Please ensure that someone is available to receive the order. If the delivery cannot be completed because the address is incorrect or the customer is unreachable, we will contact the customer where reasonably possible and resolve the situation in accordance with applicable law and the circumstances.
If you need to cancel an order, contact Meal49 as soon as possible through the available support channel.
We will consider cancellation requests based on the order’s status and whether preparation or dispatch has begun. We may be unable to stop an order that is already being prepared or dispatched.
Any cancellation charges, where permitted, must be clearly disclosed and applied consistently with applicable law. We will not rely on this clause to remove consumer rights that cannot legally be excluded.
If Meal49 cancels an accepted and paid order, we will provide an appropriate refund where applicable.
If you receive the wrong item, a missing item, a materially incorrect order, or food that appears spoiled or unsafe, contact us as soon as reasonably possible. Please include your order ID and a description of the issue; photographs may help us investigate.
We will review the complaint and, where appropriate under the circumstances and applicable law, arrange a replacement, partial refund, full refund, or another suitable resolution.
Refunds for approved requests will be initiated within a reasonable period and in accordance with applicable law. The time taken for the money to appear in your account may depend on your payment provider or bank.
Because meals are perishable, change-of-mind returns may not be practical once food preparation has begun. This does not limit any remedy you may be entitled to under applicable law for defective, unsafe, incorrect, or undelivered food.
Please review the menu description and contact us before ordering if you have questions about ingredients or possible allergens.
Although we take reasonable care in preparing food, we cannot guarantee that food is entirely free from all allergens or cross-contact unless we expressly confirm that assurance.
Please tell us about relevant dietary requirements before placing your order. We will explain what we can reasonably accommodate.
You agree not to:
We may take proportionate steps to address misuse, subject to applicable law and without unlawfully denying legitimate consumer rights.
We aim to keep the website available and accurate but cannot guarantee uninterrupted or error-free operation.
Meal49 branding, original text, graphics, and other website content may not be copied or commercially reused without permission, except where permitted by law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Indian law, including applicable consumer rights.
Subject to that restriction, Meal49 will not be responsible for losses caused by circumstances beyond its reasonable control, such as third-party network outages or severe disruptions, except where applicable law provides otherwise.
Our handling of personal information is explained in our Privacy Policy, available through the website. By using the service, you acknowledge that Policy. Where consent is legally required for processing, acknowledgement alone does not replace that consent.
For order-related issues or complaints, contact:
We will acknowledge and resolve complaints within the timeframes required by applicable law. You may also pursue remedies available under Indian consumer-protection law.
These Terms are governed by the laws of India. Any dispute will be handled by the competent forum or authority in accordance with applicable law. Nothing in these Terms removes a consumer’s statutory right to approach a competent consumer commission or other legally authorised forum.
We may update these Terms as our menu, services, or legal obligations change. The updated version will be published on this page with a revised date. Changes will not override rights that have already accrued under applicable law.
For questions about these Terms, contact: